Privacy Policy

Boho Casino Australia ("we," "us," "our," or "bohocasino") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access our website, use the boho casino app, complete the boho casino login process, or engage with our services.

By accessing boho casino australia login portal or using our platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you register for a boho casino account, we collect the following personal information:

• Identity Information: Full name, date of birth, gender, nationality
• Contact Information: Email address
• Account Credentials: Username, password (encrypted), security questions
• Financial Information: Payment method details, transaction history, withdrawal preferences
• Verification Documents: Government-issued ID, payment verification documents

1.2 Automatically Collected Information

When you use the boho casino app or access our website, we automatically collect:

• Device Information: IP address, device type, operating system, browser type
• Usage Data: Pages visited, games played, time spent on platform, click patterns
• Location Data: Geographic location based on IP address (to verify Australia residency)
• Cookies and Tracking Technologies: Session cookies, preference cookies, analytics cookies
• Gaming Activity: Bets placed, winnings, game preferences, session duration

1.3 Information from Third Parties

We may receive information about you from:

• Payment processors and financial institutions
• Identity verification service providers
• Fraud prevention and security services
• Marketing and analytics partners

2. How We Use Your Information

Boho casino uses your personal information for the following purposes:

2.1 Account Management

• Creating and maintaining your boho casino australia account
• Processing boho casino login requests and authentication
• Verifying your identity and age (18+ requirement)
• Managing account settings and preferences

2.2 Service Provision

• Providing access to casino games and gaming services
• Processing deposits, withdrawals, and financial transactions
• Delivering the boho casino app functionality
• Offering customer support and responding to inquiries

2.3 Legal and Regulatory Compliance

• Complying with Australian gambling regulations and licensing requirements
• Conducting Know Your Customer (KYC) and Anti-Money Laundering (AML) checks
• Preventing fraud, money laundering, and underage gambling
• Reporting to regulatory authorities as required by law

2.4 Security and Fraud Prevention

• Monitoring for suspicious activity and unauthorized access
• Protecting against fraudulent transactions
• Implementing responsible gambling measures
• Securing the bohocasino platform and user accounts

2.5 Marketing and Communications

• Sending promotional offers, bonuses, and updates (with your consent)
• Personalizing your gaming experience
• Conducting surveys and research
• Sending service-related notifications and important updates

2.6 Analytics and Improvement

• Analyzing user behavior and preferences
• Improving website and app performance
• Developing new features and services
• Conducting statistical analysis and research

3. Legal Basis for Processing (GDPR Compliance)

We process your personal information based on the following legal grounds:

• Contractual Necessity: Processing necessary to provide our services
• Legal Obligation: Compliance with Australian gambling laws and regulations
• Legitimate Interests: Fraud prevention, security, service improvement
• Consent: Marketing communications and optional data processing

4. How We Share Your Information

Boho casino australia may share your personal information with:

4.1 Service Providers

• Payment Processors: To process deposits and withdrawals
• Identity Verification Services: To verify your identity and age
• Cloud Hosting Providers: To store and manage data securely
• Customer Support Tools: To provide efficient support services
• Analytics Providers: To analyze platform usage and performance

4.2 Regulatory Authorities

• Australian gaming regulators and licensing authorities
• Law enforcement agencies (when legally required)
• Tax authorities and financial crime prevention agencies

4.3 Business Partners

• Game providers and software developers
• Marketing and advertising partners (with your consent)
• Affiliate partners and referral programs

4.4 Legal Requirements

We may disclose your information when required to:

• Comply with legal obligations, court orders, or regulatory requests
• Enforce our Terms and Conditions
• Protect our rights, property, or safety
• Prevent fraud or criminal activity

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

Boho casino implements industry-standard security measures to protect your personal information:

5.1 Technical Safeguards

• Encryption: SSL/TLS encryption for data transmission
• Secure Storage: Encrypted databases and secure servers
• Access Controls: Restricted access to personal data
• Firewalls: Advanced firewall protection
• Regular Security Audits: Periodic vulnerability assessments

5.2 Organizational Safeguards

• Employee training on data protection and privacy
• Confidentiality agreements with staff and contractors
• Data breach response procedures
• Regular security policy updates

5.3 Account Security

You are responsible for:

• Keeping your boho casino login credentials confidential
• Using a strong, unique password
• Enabling two-factor authentication (if available)
• Notifying us immediately of unauthorized access

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Accounts: Information retained while your account is active
• Closed Accounts: Retained for 7 years to comply with Australian financial and gambling regulations
• Transaction Records: Retained for 7 years for legal and tax purposes
• Marketing Data: Retained until you withdraw consent or for 3 years of inactivity
• Legal Requirements: Retained as required by applicable laws

After the retention period, we securely delete or anonymize your personal information.

7. Your Privacy Rights

Under Australian Privacy Principles and applicable data protection laws, you have the following rights:

7.1 Access and Correction

• Request access to your personal information
• Request correction of inaccurate or incomplete data
• Update your account information through boho casino australia login portal

7.2 Deletion and Restriction

• Request deletion of your personal data (subject to legal retention requirements)
• Request restriction of processing in certain circumstances
• Close your account permanently

7.3 Data Portability

• Request a copy of your data in a structured, machine-readable format
• Transfer your data to another service provider (where technically feasible)

7.4 Marketing Opt-Out

• Unsubscribe from promotional emails and SMS messages
• Opt out of targeted advertising
• Withdraw consent for optional data processing

7.5 Complaints

• Lodge a complaint with our Data Protection Officer
• Contact the Office of the Australian Information Commissioner (OAIC)

To exercise your rights, contact us at: privacy@bohocasinos-au.com

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

Bohocasino uses the following types of cookies:

• Essential Cookies: Required for boho casino app and website functionality
• Performance Cookies: Analyze how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver personalized advertisements (with consent)

8.2 Managing Cookies

You can control cookies through:

• Browser settings (most browsers allow you to block or delete cookies)
• Our cookie consent manager (available on first visit)
• Opt-out tools provided by advertising networks

Note: Disabling essential cookies may affect boho casino login functionality and platform performance.

9. Third-Party Links and Services

Our website and boho casino app may contain links to third-party websites, including:

• Payment processors
• Social media platforms
• Affiliate partners
• Game providers

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Boho casino australia is strictly for users aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age.

If we become aware that we have collected data from a minor, we will:

• Immediately delete the account and associated data
• Refund any deposits made
• Implement additional verification measures

If you believe a minor has accessed our services, please contact us immediately at compliance@bohocasinos-au.com.

11. International Data Transfers

Your personal information may be transferred to and processed in countries outside Australia, including:

• Cloud hosting servers in secure jurisdictions
• Payment processing centers
• Game provider servers

When transferring data internationally, we ensure:

• Adequate data protection standards through contractual safeguards
• Compliance with Australian Privacy Principles
• Use of Standard Contractual Clauses (SCCs) where applicable
• Transfer only to jurisdictions with adequate protection

12. Responsible Gambling and Self-Exclusion

As part of our commitment to responsible gambling, we use your data to:

• Monitor gambling behavior and identify potential problem gambling
• Implement deposit limits and session time limits
• Process self-exclusion requests
• Provide access to support resources

If you request self-exclusion, we will retain your data to prevent account reopening during the exclusion period.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in Australian privacy laws and regulations
• New features or services offered by boho casino
• Improvements to our data protection practices
• Feedback from users and regulatory authorities

Notification of Changes:

• We will post the updated Privacy Policy on our website
• The "Last Updated" date will be revised
• For material changes, we will notify you via email or prominent website notice
• Continued use of boho casino australia login and services constitutes acceptance of changes

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Australian Regulatory Authority:
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au

15. Consent and Acknowledgment

By creating an account, completing the boho casino login, or using the bohocasino platform, you acknowledge that:

• You have read and understood this Privacy Policy
• You consent to the collection, use, and disclosure of your personal information as described
• You are at least 18 years of age
• You are accessing our services from within Australia
• You agree to receive essential service communications

Thank you for trusting Boho Casino with your personal information. We are committed to maintaining the highest standards of privacy and data protection.